Training
BlueRidgeMac offers one on one training with knowledgable staff that has years of experience using the very product you want to learn about.
For new users we recommend picking up your product and getting to know it a little bit first, then as you start to know what you need help with call us up and schedule a session. We like to schedule them at least a week ahead of time and recommend a single hour of instruction at a time.
For more advanced users who want to know more about applications like iMovie, Photos or GarageBand we would be glad to help you along the road to producing digital zen with your media and equipment.
Repair
BlueRidgeMac offers authorized warranty service on any Apple product that falls under Apples one year limited warranty or extended AppleCare Plus warranty.
We can also perform any repair that falls out of warranty on those products. We can handle drops, spills and anything else that might have unfortunately put you out of commission.
If your repair falls under a warranty agreement or repair extension program there will be no fee for the repair of your equipment. If your repair falls outside of one of these options we have a $69 diagnostic fee and will contact you before moving forward with any repairs.
Consulting
BlueRidgeMac is also here to help you decide which plan would be best for larger scale integration of Macintosh computers or iPads into your business. We have staff that has years of hands on experience with running networks of computers and equipment.
We will be glad to advise you on things like deploying multiple client machines or setting up your own server. We can also help you with designing your network from running the cables to installing wireless devices and printers.
Please send us an email or call us for more information and pricing for bulk discounts and services.
Common Repair Fees
- iOS Fee – $20 – 40
- Diagnostic Fee – $75
- In House Service – $149
- Onsite Service (Home)- $199 per hour (plus travel expenses)
- Data Recovery – $99 - 349
- Expedited Repair Service (Repair is started the same day) – $100 per incident, in addition to repair fees.
- AppleCare Plus – $0 – 299
- Please contact us at (540) 438-0188 or [email protected] for questions regarding repair fees.
Service Agreements
Talk to us about how BlueRidgeMac can provide technical support for your business Apple devices. Some of the services our agreement covers are
- Answer any questions concerning the computer systems
- Performance tuning and maintenance of existing systems
- Hardware or software procurement
- Network installations and configurations
- Information security assessments
- Remote assistance
- Recommendations for improvements on existing systems
- 24/7 Health monitoring of your computer systems
- Onsite machine Backups